Amazon.com, Inc. (“Amazon”) recently began blocking messages that are sent to buyers who have chosen to “opt out of unsolicited messages” from Amazon. Many sellers have come to us with questions, so we’re sharing our answers here. What does it mean if a buyer “opts out of unsolicited messages?” Buyers who have opted out of… Read More


As you know a lot of people are reeling from Amazon’s changing of the rules about allowing customers to opt out of emails from sellers. Some people think that this means that you can no longer contact customers. This is not true. If you try to contact a customer Amazon will not deliver the message… Read More