We are going through the website and making some updates! Yeah! Finally! On the Email Templates listings page we’ve given you more direct visibility of some stats and also more direct access to some functions. Quick Stats Now right from the email listings you can see your 3 most important stats. Number of emails queued… Read More


We decided NOT to spam you with this, but, we are getting some requests. Zonmaster has updated the Terms and Conditions and Privacy Policy to hilight that we are GDPR compliant. Your data – and the data of your customers – is stored in an encrypted format in our database. We have processes in place… Read More


Last year Amazon implemented a scheme on Amazon.com whereby buyers could opt out of receiving emails from sellers. This feature has now been rolled out across the entire Amazon ecosystem, meaning that now buyers from Europe and India, as well as North America, can now choose to no longer receive “non-critical” emails from sellers. The… Read More


[UPDATE]: We have resolved the issues with “Message without Contents”. There is still an issue with tracking email opens. We are developing a new technology for this and we’ll post here once it is released! [UPDATE]: Email Opens are again being tracked! —— Amazon is up to their old tricks again! Another new rollout has caused… Read More


At Zonmaster we’re always looking for ways to improve our services to you so that you can get a better handle on your Amazon business. Whether you’re a big or small seller we think you should have access to the same kind of great tools. As any business person will tell you, know where you’re… Read More


We’ve had nicknames for quite some time. Nicknames are essentially custom titles you can give to products for the sake of having something short and sweet in the email and not having the (let’s face it, sometimes ridiculously long!) product title that you have on Amazon. And now, Zonmaster supports giving an item a different… Read More


For our higher-level customers, we offer the ability to download a CSV file of your customers, their purchases and your interactions with them. Up until now, this feature has been ‘on request’ only, meaning that you had to email us and we would create the file and email it to you. This was always problematic… Read More


A/B Split Testing now available on ZonMaster

I know, I know! You’ve been asking for a way to do split testing for some time! Finally we have the first stage of our solution in place. What It Is You can set a template to go out to all orders or to odd numbered orders or even numbered orders. Amazon pretty much splits… Read More


Over the past few days we’ve been sneaking out some new features. One of them is Automatic Blacklisting of Customers. What it does A few of you have asked for this – some way of automatically blacklisting customers in certain situations so you don’t have to worry about them getting ‘canned’ emails that might not… Read More


Amazon.com, Inc. (“Amazon”) recently began blocking messages that are sent to buyers who have chosen to “opt out of unsolicited messages” from Amazon. Many sellers have come to us with questions, so we’re sharing our answers here. What does it mean if a buyer “opts out of unsolicited messages?” Buyers who have opted out of… Read More