A/B Split Testing now available on ZonMaster

I know, I know! You’ve been asking for a way to do split testing for some time! Finally we have the first stage of our solution in place. What It Is You can set a template to go out to all orders or to odd numbered orders or even numbered orders. Amazon pretty much splits… Read More


Over the past few days we’ve been sneaking out some new features. One of them is Automatic Blacklisting of Customers. What it does A few of you have asked for this – some way of automatically blacklisting customers in certain situations so you don’t have to worry about them getting ‘canned’ emails that might not… Read More


Amazon.com, Inc. (“Amazon”) recently began blocking messages that are sent to buyers who have chosen to “opt out of unsolicited messages” from Amazon. Many sellers have come to us with questions, so we’re sharing our answers here. What does it mean if a buyer “opts out of unsolicited messages?” Buyers who have opted out of… Read More


As you know a lot of people are reeling from Amazon’s changing of the rules about allowing customers to opt out of emails from sellers. Some people think that this means that you can no longer contact customers. This is not true. If you try to contact a customer Amazon will not deliver the message… Read More


Amazon updated its Buyer-Seller Messaging system on March 28, 2017, to allow shoppers to opt out of unsolicited emails sent from third-party merchants. You can still email shoppers asking for reviews and feedback, though. Want to make sure you don’t email a buyer who has opted out again? Now using ZonMaster’s Bulk Order Blocker  you… Read More


It’s the simple things that can be the most powerful! We’ve added a feature that quite a few of you have asked for – sending templates based on how the order was sent out. A new menu on the template settings let’s you choose this. All old templates by default have been set to ‘All’.… Read More


I’m sure you know this already, but, people are lazy. This can sometimes go in your favor, if you know how to take advantage of it. We have a new shortcode available for your email templates that DOES take advantage of this irrefutable fact to get you more positive seller feedback. The shortcode is called… Read More


Just a quickie. Users like visual cues and often respond better to an image than the 1000 words it represents 😉 So we’ve added a new shortcode – %%review_link_button%% – that replaces the text link to have your customers review your product  with a button. Give it a try and let us know how it goes!… Read More


Adding All Items A lot of you just have one set of templates, so you want those to go out to all your buyers. We’ve made that a little easier with our new ‘Use For All Items’ switch. Turning this on (as seen above) means that this template will apply to all orders in the… Read More