MFN Power Do you manage your own fulfillment instead of using Amazon’s FBA service? If so, then ZonMaster has an update that adds even more power to your orders. From today, ZonMaster will offer the same level of tracking packages to MFN shipments as we do for FBA shipments. No more uploading spreadsheets to ZonMaster!… Read More

Creating Your First Template Sometimes setting up your first email template can be a little confusing, what with all those options! Here’s a little video where ZonMaster founder Phil Smy walks you through configuring a basic email template. We take you through all the settings – from when the email template will get triggered, to… Read More

We’re trying to expose more of the statistics we’re gathering to you, the seller. The latest one is more detailed sales stats for your items. Through a series of graphs we offer you greater insight into number of units shipped and returned, as well as reviews that items have received. First, on the items listing… Read More

As most of you Amazon sellers know, Amazon is implementing tighter control over the selling of recognized brand names on their platform. Here’s what we officially know: Amazon will start charging new sellers a fee to register to sell a brand These sellers will need to register their authorization to sell the brand The one-time… Read More

At ZonMaster one of our goals is to bring these sales-boosting services to people just starting out selling private label goods via Amazon FBA, when you need it most. So today we’re announcing two new plans. Mini Plan $6.99/month 500 Emails Per Month Full Access to all ZonMaster features like Seller Feedback triggering, Review Matching, Pre-Made… Read More

This is something that a lot of you have asked for! We’re happy to announce that now you can send a specific email template triggered by whether the customer has left Seller Feedback (as opposed to a product review) on an order. For negative (or neutral) feedback of 3 or under this is available for… Read More

UPDATE: The video that is/used to be linked to on this page is out of date. See updated instructions here inside your ZonMaster account.   A couple of months ago we rolled out the Seller Central Prep page which required you to run Google Chrome as a browser and install a plugin to help us match… Read More

Amazon has updated its review policy again, but this time, it’s for shoppers—not sellers. See the latest “Customer Review Guidelines” Previous Version Who may write a review? To post a review, customers must spend at least $5.00 using a valid credit or debit card. Prime subscriptions and promotional discounts don’t qualify towards the $5.00 minimum.… Read More

A lot of you are selling variations – different colour, container size, etc etc – of the same product. Now on ZonMaster you can see that! On the items listing page we’ve put a small P in the box with the ASIN and SKU. That P will show the parent ASIN of the product. If there is any.… Read More

This is the #1 question we get and of course there are many possible reasons, but here’s the top 3 reasons we’ve seen.   1) Incorrect Sales Channel setting on the template. On each template you can set which purchasing Sales Channel (i.e. Amazon website that the customer bought from) this template gets applied to.… Read More